Account creation is unavailable for German residents

Bitvavo has chosen to halt the onboarding of new users residing in Germany for regulatory reasons. We have already implemented the necessary changes. As of Monday 18th of March Bitvavo no longer onboards new users residing in Germany.

German residents looking to sign-up with Bitvavo will be notified at the onboarding process that they cannot become customers and will be blocked from creating an account.

If you have any questions, please contact:

Customers - support@bitvavo.com
Corporate customers - corporate@bitvavo.com
Press - press@bitvavo.com

1. I'm residing in Germany, why can't I sign up?

Bitvavo has chosen to halt the onboarding of new users residing in Germany for regulatory reasons.

2. Why is Bitvavo not accepting users residing in Germany?

Bitvavo has chosen to halt the onboarding of new users residing in Germany for regulatory reasons.

3. What if I'm a German resident and use a VPN?

Bitvavo has chosen to halt the onboarding of new users residing in Germany. You'll be blocked in the onboarding process.

4. What if I'm a German resident but currently traveling across Europe?

Bitvavo has chosen to halt the onboarding of new users residing in Germany. You'll be blocked in the onboarding process.

5. When can users residing in Germany expect to be accepted again?

Bitvavo has chosen to halt the onboarding of new users residing in Germany. Should this change in the future we will announce it accordingly at that time.