Bitvavo processes your withdrawals immediately. However, it depends on the banks payment system when your withdrawal is credited to your bank account. The following terms can be used as an indication:
- Bank transfer within the Netherlands: one (1) business day (Mon-Fri).
- International bank transfer: two (2) business days (Mon-Fri).
It is standard practice that banks do not process payments during weekends and holidays. Therefore, it takes longer to process euro withdrawals. No need to worry. All euro withdrawals you make during the weekend (or holidays) will be credited to your bank account as soon as the bank process them.
You can find more information about this on the website of your bank: ING, Rabobank en ABN-AMRO.
Please note that, if you iniated multiple withdrawals, a later withdrawal may arrive earlier in your bank account. This is because the banks process this later withdrawal in the 'instant payments network', but not your earlier withdrawal.
Need help? Contact us. We're happy to help
If you have not received your credit in your bank account within 3 business days, please contact our support department. You can do this by sending an email to firstname.lastname@example.org.