Are the digital currency on my account safe?
The security of your digital currency is Bitvavo’s highest priority. Bit...
Bitvavo Guaranteed Account
The security of your assets is Bitvavo’s highest priority. To ensure the...
How can I make my account even more secure?
Bitvavo does everything to protect your account as well as possible. But...
How can I whitelist a wallet address?
Note: Address whitelisting is only available for old customers. New cust...
How can you check your account activity?
You can easily check actions performed in your account by following the ...
How to create a strong password?
It is key to create a good and secure password for your Bitvavo account ...
Is it safe to show my wallet address to a third party?
A wallet address can, in a way, be compared to a bank account number. Th...
Is the email I received really from Bitvavo?
To verify if an email is really from Bitvavo, please pay attention to th...
What should I do if I suspect a third party has access to my Bitvavo account?
We suggest you to follow these steps In the unlikely event of a third pa...
Why did I receive an unexpected email about a failed login attempt?
If you have received an email about a failed login attempt, but this is ...
Why did I receive an unexpected email to confirm a new device?
If you have received an email to confirm a new device but if this is not...
Why do I get the notification “for safety reasons are your withdrawals temporarily blocked”?
In some cases, withdrawals from your account will be (temporarily) block...