How can I change my account name?

If you want to change your account name, you can easily follow the next steps:

  1. Login to your Bitvavo account.
  2. Click on your name at the top-right corner of your screen and go to “Verification”.
  3. Press on the button “Edit” besides your account name.
  4. Put in your name as stated on your identity document.

When your identity has already been verified during the (a) bank verification or (b) identity verification, it is no longer possible to change your name. If this is the case and you still want to change your name, please contact our support team by sending an email to

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