Verify your identity (without mobile phone)

Based on European legislation, Bitvavo is obliged to identify users . Complete your verification by uploading a valid proof of identity, passport or driver's license. The steps are explained below.

Step 1) Verify your identity
  1. Click on 'Continue' to start the verification.

  1. Select the type of document that you want to upload. Please note: when uploading a driver's license or identity card, upload the front and back.
Step 2) Submit proof of identity
  1. Upload a photo of the front of your proof of identity (no scans or photocopies).
  1. Upload a photo of the back of your proof of identity (no scans or photocopies).
Step 3) Continue the verification
  1. Click on 'Continue' to start the verification.
  2. We ask you to film yourself with your webcam and perform 2 simple actions.
  3. Click on 'Continue'.
  1. Place your face in the oval.
  1. Click on 'Record'.
  2. Look over the mentioned shoulder.
  1. Click on 'Next' when you are finished.
  2. Say each digit out loud.
  1. Click on 'Stop' when you are finished.
  2. The verification is complete.


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