How do I access the Bitvavo account of a deceased family member?
In the event that you inherit a Bitvavo account from a deceased family member, we as a platform have a procedure for this. The heir can contact firstname.lastname@example.org with the subject 'deceased family member'.
When you contact us we will ask for the following documents:
- Death certificate;
- Valid identification.
After the verification procedure, the funds will be deposited into the linked bank account. Unfortunately it is not possible to take over the account.