Invest responsibly in digital currency

Be aware of the possible risks associated with investing in digital currency. The price of digital currency can be extremely volatile and it could happen that you lose your investment overnight. It is important to do your own research in a specific digital currency before you buy it and do not invest money that you cannot afford to lose.

Besides that, the following steps might be useful to make sure the Bitvavo platform works as intended:

  1. Check if you receive our emails. More information about this can be found here.
  2. Make sure that you have two-factor authentication enabled. This way your account is even more secure. More information about this can be found here.
  3. Make sure your account is completely verified so you always have access to deposits and withdrawals. More information about this can be found here.
  4. Keep in mind that a deposit or withdrawal has to go through the payment system. Because of this there can be a (slight) delay.
Stay informed

To ensure that you are fully up-to-date about the most recent developments of the Bitvavo platform, we regularly send a newsletter or update via email. Make sure you are subscribed, so you receive the latest news.

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