Is this email really from Bitvavo?

To verify if an email is really from Bitvavo, please check the following characteristics:

  1. E-mail address
    Bitvavo only sends emails from an address that ends on “@bitvavo.com”.
  2. Anti-phising code
    Every email that has been send by Bitvavo includes an anti-phishing code. Check if this anti-phishing code is in the email and if it is correct.
  3. Content
    Bitvavo will never ask for your password or ask about specific account details.

If you are still unsure if the email that you received came from us or someone else, you can always contact our support team. You can do this by sending an email to support@bitvavo.com.


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