Why do I get the notification “for safety reasons are your withdrawals temporarily blocked”?
Updated 10 months ago
In some cases withdrawals from your account are (temporarily) blocked. This can, among other things, have the following causes:
- You recently reset your two-factor authentication.
- Your account is classified as a high risk.
- The behaviour that has taken place on your account comes across as irrational.
- Your account has been chosen as a sample.
It is in all cases necessary to contact our support team, which is possible by sending an email to support@bitvavo.com. Depending on the reason why your withdrawals have been (temporarily) blocked, we can enable withdrawals immediately or enable them after additional verification measures have been succesfully completed.
