How can I verify my telephone number?

To enable 2FA, request API keys or whitelist wallet addresses, it is necessary to first add your phone number to your account.

You can add telephone verification to your account by following the steps below.

  1. Login to your Bitvavo account.
  2. Click on your name in the top-right corner of your screen and choose “Settings”.
  3. Under ''Your data'' you will see the heading ''Phone number''. Click the edit button next to it.
  4. Choose your country.
  5. Enter your telephone number without the country code.
  6. Enter your password.
  7. Enter the 2FA code (optional).
  8. Click ''Continue''.
  9. An SMS code will now be sent to the given telephone number.
  10. Click ''Continue''.
  11. Enter the code.
  12. Click ''Continue''.
  13. The telephone verification is now completed.

If you are experiencing any problems with adding your phone number, please contact our support team by sending an email to

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