Account verification

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Verify your identity (without mobile phone)

Based on European legislation, Bitvavo is obliged to identify users. Complete your verification by uploading a valid proof of identity, passport or driver's license. The steps are explained below. St…

Updated 8 minutes ago by Support Team - Bitvavo

Proof of Funds

Based on applicable rules and regulations Bitvavo is (in some cases) required to investigate the origin of the funds used on the Bitvavo platform. When is a Proof of Funds required. Providing this do…

Updated 14 minutes ago by Support Team - Bitvavo

Personal Details

Based on applicable rules and regulations as supervised by the Dutch Central Bank, Bitvavo is required to ask certain information before we can offer our services. This is required as, in Europe, the…

Updated 21 minutes ago by Support Team - Bitvavo

What is the fifth anti-money laundering directive (AMLD5) and how does it affect me?

Due to new Dutch regulation (AML5D) coming into effect by May 21, 2020 Bitvavo users are required to verify their Bitvavo accounts. What do I have to do?. If your account is already verified you can…

Updated 22 minutes ago by Support Team - Bitvavo

How do I verify my e-mail address?

After filling in the details on the registration page , the entered email address must be verified before the account can be used. The steps of the verification process are described below: After reg…