Other topics

How do I contact the support team?

You can contact our support team with the following methods: Live Chat. Email. Both options will be explained in more detail below. Please note : Bitvavo Support will never ask you to share your pass…

Updated 22 hours ago by Support Team - Bitvavo

How do I subscribe to the newsletter?

To keep users up-to-date with the latest developments on the Bitvavo platform, Bitvavo periodically sends a newsletter. If you would like to receive our latest developments as well, you can subscribe…

Updated 22 hours ago by Support Team - Bitvavo

How does the affiliate program work?

With the affiliate program it is possible to earn commission for every transaction made by a user that has been invited by you. How does it work?. Create an account at Bitvavo (if you do not already…

Updated 1 day ago by Support Team - Bitvavo

What is a hard fork and how does Bitvavo handle them?

A hard fork is a change in the software of a digital currency, which could lead to different sorts of digital currency. If a blockchain ‘forks’, the previous blockchain has been split. Ideally all us…

Updated 4 days ago by Support Team - Bitvavo

Cryptohopper

Cryptohopper was founded on December 12, 2017 and has since grown to become the largest Dutch platform on which commercial bots can be rented which can be used to: have personal trading strategies ex…

Updated 4 days ago by Support Team - Bitvavo

How does Bitvavo ensure my privacy?

Since the 25th of May 2018, the General Data Protection Regulation (GDPR) has been implemented in Europe. Bitvavo respects your privacy and protects your personal data. How Bitvavo ensures your priva…