Transaction monitoring
Bitvavo’s anti-money laundering and combating terrorist financing (AML/CTF) policy is designed to prevent money laundering by meeting the European standards on combating money laundering and terrorism financing, including the need to have adequate systems and controls in place to mitigate the risk of the firm being used to facilitate financial crime.
As such, our compliance department performs transaction monitoring to help identify unusual customer activity patterns. A suspicious transaction is often one that is inconsistent with a customer’s known and legitimate business, personal activities, or personal means and could, among others, be one of the following kinds of transactions.
Incoming or outgoing transfers of virtual currency which are directly or indirectly related to:
- Sanctions
- Terrorist financing
- Mixing services
- High-risk exchanges/p2p exchanges (e.g. no KYC)
- Mining platforms
- Stolen funds
- Darknet markets
- Ransomware
- Online gambling platforms
- Webshops (weed/medication)
- Scams
- Bitcoin ATMs
- Services in High-Risk Jurisdictions (e.g., Iran or Venezuela)
- Offshore brokers (Forex)
It is not possible to perform transactions to third parties (wallets that do not belong to you) or to another Bitvavo account. We understand that some users want to transfer crypto to other people. These are often called "peer-to-peer" transactions: from person A to person B. Because Bitvavo is a cryptocurrency exchange and not a payment service provider, we do not support these types of transactions. If the platform is used for payments to or from others, measures may follow, such as temporarily disabling crypto deposits and withdrawals.
Gambling platforms
Gambling is permitted in the Netherlands and may therefore feel harmless. However, crypto casinos are not permitted in the Netherlands because they do not have a valid license. Because Bitvavo is a cryptocurrency exchange and not a payment service provider, the platform cannot be used for transactions to or from online gambling platforms. In these situations, measures may follow, such as temporarily disabling crypto deposits and withdrawals.
Our compliance department reviews and investigates unusual activities to determine on a case-by-case basis whether the activities could be classified as suspicious. Because of this, our compliance department may reach out to you by emailing from compliance@bitvavo.com to request additional information.
If our compliance department determines that a transaction is suspicious, this could result in - among other things - notifications to the Financial Intelligence Unit and offboarding of the customer.
Was this article helpful?