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Deutsch
Español
Français
Italiano
Nederlands
Welcome!
Edit phone number
Set-up 2FA
Reset 2FA
Reset password
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About Bitvavo
Create account & Verifications
Account management
Buy & sell
Deposit & Withdraw
Security
API
Corporate
About Bitvavo
About Bitvavo
Bitvavo registered with the Dutch Central Bank (DNB)
How do I contact the support team?
Company details Bitvavo
Crypto risk disclosure for Belgium
DCG situation has no impact on the Bitvavo-platform - FAQs
Feedback for Bitvavo
See all 15 articles
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Create account & Verifications
Create account
How do I create a private account?
Personal Details
Can I create a second account?
Can I create an account if I am younger than 18 years?
How do I change the name of my account?
In what countries are Bitvavo's services accessible?
See all 9 articles
Verifications
How do I verify my identity?
Wallet verification guide
Why is it necessary to verify my identity?
How can I verify my telephone number?
How do I verify my bank account number (IBAN)?
How do I verify my email address?
See all 8 articles
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Account management
Account management
Staking on Bitvavo
Two-Factor Authentication (2FA)
Digital currency and tax
How can I change my anti-phishing code?
How can I change my bank account?
How can I change my email address?
See all 20 articles
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Buy & sell
App
Candle sticks in app
Limit sell order in app
Limit buy orders in app
Dashboard
What is the trading fee when I buy or sell digital currency?
Bitvavo Swaps
Can a buy or sell transaction be reversed or cancelled?
How do I buy digital currency?
How do I sell digital currency?
What is the minimum transaction amount?
See all 7 articles
Exchange
How are cryptocurrency prices determined?
How do I cancel or change an open order?
Limit order - Fill Or Kill
Limit order - Good Til Canceled
Limit order - Immediate Or Cancel
Listing and delisting of digital currency
See all 10 articles
General
Automatic purchasing (DCA)
Delisted assets
What is a hard fork and how does Bitvavo handle them?
What is a tokenswap and how does Bitvavo handle them?
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Deposit & Withdraw
Digital crypto assets
Euro Funds
Limits
Proof of Source of Funds (POSOF)
Withdrawal limits (for an intermediate account)
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Security
Bitvavo account
Are the digital currency on my account safe?
Bitvavo Account Guarantee
Crypto withdrawals lock
How can I make my account even more secure?
How can you check your account activity?
How to create a strong password?
See all 12 articles
Fraud, Scams & Phishing
Is the email I received from Bitvavo or is it phishing?
How do I identify a potential digital currency scam?
Ponzi schemes and multi level marketing (MLM)
Romance/dating scam
Tech support fraud, boilerroom fraud and Forex broker fraud
Telegram Scam
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API
API keys
API error messages
What are API keys and how do I create them?
What is an API and where can I find the SDK/API documentation?
Crypto Trading Bots & Asset management
Bitvavo X Altrady
Bitvavo X Bit Broker Trade
Bitvavo X Crypto Bot
Bitvavo X Cryptohopper
Bitvavo X DemaTrading
Bitvavo X Diamond Pigs
Tax & Reporting solution
Bitvavo X Blockpit
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Corporate
Corporate
Can I create a corporate account?
How can I open a Bitvavo affiliate account?
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