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Welcome!

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kb_cta_title_1 kb_cta_title_1 Edit phone number
kb_cta_title_2 kb_cta_title_2 Set-up 2FA
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About Bitvavo
Create account & Verifications
Account management
Buy & sell
Deposit & Withdraw
Security
API
Corporate

About Bitvavo

About Bitvavo

Bitvavo registered with the Dutch Central Bank (DNB)
How do I contact the support team?
Company details Bitvavo
Crypto risk disclosure for Belgium
DCG situation has no impact on the Bitvavo-platform - FAQs
Feedback for Bitvavo
See all 14 articles
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Create account & Verifications

Create account

How do I create a private account?
Personal Details
Can I create a second account?
Can I create an account if I am younger than 18 years?
How do I change the name of my account?
In what countries are Bitvavo's services accessible?
See all 8 articles

Verifications

How do I verify my identity?
Why is it necessary to verify my identity?
Bank account number (IBAN) verify
How do I verify my email address?
Residential address verification
Verification levels and requirements
See all 7 articles
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Account management

Account management

Staking and Lending at Bitvavo
Two-Factor Authentication (2FA)
Delete/remove my account
Digital currency and tax
How can I change my anti-phishing code?
How can I change my email address?
See all 19 articles
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Buy & sell

App

Candle sticks in app
Limit sell order in app
Limit buy orders in app

Dashboard

Available Digital Currencies on Bitvavo
What is the trading fee when I buy or sell digital currency?
Bitvavo Swaps
Can a buy or sell transaction be reversed or cancelled?
How do I buy digital currency?
How do I sell digital currency?
See all 7 articles

Exchange

How are cryptocurrency prices determined?
How do I cancel or change an open order?
Limit order - Fill Or Kill
Limit order - Good Til Canceled
Limit order - Immediate Or Cancel
Listing and delisting of digital currency
See all 9 articles

General

Automatic purchasing (DCA)
Delisted assets
Recurring Buy (DCA)
What is a hard fork and how does Bitvavo handle them?
What is a tokenswap and how does Bitvavo handle them?
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Deposit & Withdraw

Digital crypto assets

Euro Funds

Limits

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Security

Bitvavo account

Are the digital currency on my account safe?
Bitvavo Account Guarantee
Bitvavo partnership with Auth0
Crypto withdrawals lock
Crypto withdrawals lock for accounts without 2FA security
How can I make my account even more secure?
See all 14 articles

Fraud, Scams & Phishing

Is the email I received from Bitvavo or is it phishing?
How do I identify a potential digital currency scam?
Ponzi schemes and multi level marketing (MLM)
Romance/dating scam
Tech support fraud, boilerroom fraud and Forex broker fraud
Telegram Scam
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API

API keys

API error messages
What are API keys and how do I create them?
What is an API and where can I find the SDK/API documentation?

Crypto Trading Bots & Asset management

Bitvavo X Altrady
Bitvavo X Bit Broker Trade
Bitvavo X Crypto Bot
Bitvavo X Cryptohopper
Bitvavo X DemaTrading
Bitvavo X Diamond Pigs

Tax & Reporting solution

Bitvavo X Blockpit
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Corporate

Corporate

Can I create a corporate account?
How can I open a Bitvavo affiliate account?
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