Update to your Cardano, Tezos, and Stellar deposit address
Summary
This article explains why your Cardano (ADA), Tezos (XTZ), and Stellar (XLM) deposit addresses have changed on Bitvavo. It also shows how to find and use your new deposit address in the Bitvavo app or on the website. If you’ve saved your old address anywhere (like in a wallet or notes), it’s important to update it.
Important: For Stellar (XLM), the deposit address has changed but the memo stays the same. Make sure to still include the memo when depositing XLM.
Your deposit address for ADA, XTZ, and XLM has been updated due to blockchain improvements. Always use your new address to make deposits into your Bitvavo account.
If you’ve saved your old address anywhere (like in an external wallet or app), make sure to replace it with your new one.
How to find your new deposit address
- Open the Bitvavo app.
- Tap on the asset you want to deposit: "Cardano", "Tezos", or "Stellar".
- Tap the three dots in the top-right corner and select "Deposit".
- Your new deposit address will be shown.
- For Stellar (XLM): The "Memo" will also be shown and remains the same. Make sure to include it when sending XLM.
- Go to bitvavo.com and log in to your account.
- Select "Cardano", "Tezos", or "Stellar" from your asset list.
- Go to the "Deposit" tab.
- Your new deposit address will be shown.
- For Stellar (XLM): The "Memo" remains the same and must still be included when sending XLM.
FAQ
What happens if I send ADA, XTZ, or XLM to my old deposit address?
Deposits sent to your old address will no longer be automatically credited to your account. To make sure your funds arrive safely, always use the new deposit address shown in your Bitvavo account.
Why did Bitvavo change these deposit addresses?
Deposit addresses are sometimes updated because of blockchain upgrades or to improve how assets are managed. This helps ensure your deposits are secure and reliable.
Do I need to update the memo for Stellar (XLM)?
No, your Stellar memo stays the same. Only the deposit address has changed. Always include the correct memo when sending XLM.
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