How can I enable easy login with Face ID or fingerprint on the Bitvavo app?

Summary:
This article explains how to log in securely and easily using Face ID or fingerprint recognition in the Bitvavo app. You will learn how to set up a PIN code and enable biometric login on your device, so you don’t need to enter your password and two-factor authentication (2FA) code every time you open the app.

Log in faster and more securely with biometrics

With the Bitvavo app, you don’t always have to enter your password and 2FA-code to access your portfolio. You can use a PIN code instead. To make logging in even easier and more secure, you can enable biometric login using Face ID or fingerprint recognition if your device supports it.

Follow the steps below to enable this feature.

  1. Open the Bitvavo app.
  2. Tap the profile icon in the top-right corner.
  3. Select "Security".
  4. If not already active, enable "PIN code login".
  5. Set a 5-digit PIN code of your choice.
  6. After setting the PIN, you will see an option to enable "Face ID" or "Fingerprint" login depending on your device.
  7. Enable the preferred option.
Tip: If you don't see the biometric option, make sure biometrics (Face ID or fingerprint) is already set up in your phone’s system settings.
Note: Biometric login is only available on devices that support this functionality. If your phone does not have Face ID or fingerprint hardware, this option will not appear in the app.

Frequently asked questions

Why can't I see the biometric login option?

Your device may not support biometric features, or they might not be enabled in your phone’s system settings. Make sure Face ID or fingerprint is set up on your device before enabling it in the Bitvavo app.

Is logging in with biometrics secure?

Yes, biometric login uses the built-in security features of your device and is a safe way to access your Bitvavo account.

Can I disable biometric login later?

Yes, you can disable Face ID or fingerprint login at any time by going back to the "Security" settings in the app and turning off the option.

Still need help?

Our AI assistant Vavo can answer your questions instantly, 24/7.

Chat with Vavo