Summary: This guide explains how users can request the listing of new digital assets via the Bitvavo app. It covers the steps to request assets, the limitations and guarantees regarding asset listings, and the role of CoinMarketCap in providing asset information. The article also emphasizes that this feature is for understanding market demand and does not guarantee that the requested assets will be listed.
Requesting new assets on Bitvavo
Bitvavo enables users to request the listing of new digital assets through the app. This feature helps us track which assets are in demand among our users. While the assets are sourced from CoinMarketCap, not all are available for request. Users can also email us directly for specific requests.
How to request assets
- Open the Bitvavo app.
- Press the profile icon in the top-right corner.
- Scroll to the "Feedback" section and tap “Request an asset”.
- Enter the name of the desired digital asset in the search bar.
- If the asset is not already listed, you will see an option to request it.
By following these steps, you can participate in shaping the asset offerings on Bitvavo and ensure that the most popular and reliable assets are considered for listing.
How can I be sure the asset will be listed?
Requesting a new asset means that we will consider it, but there is no guarantee it will be listed. We cannot provide a specific timeline for when a requested asset might become available. Our team carefully reviews each request and makes decisions based on various factors, including the asset's popularity and reliability.
Where does the information on unlisted assets come from?
The assets available for request are sourced from CoinMarketCap, a reliable provider of crypto data. This ensures that the assets you can request are always up-to-date and relevant. Please note that not all assets from CoinMarketCap are available to request via the app. In such instances, you can email us with your request.
What is the purpose of the asset request feature?
This feature is primarily used for internal market research and statistical purposes to assess market demand and identify potential digital assets suitable for our platform. By following these steps, you can participate in shaping the asset offerings on Bitvavo and ensure that the most popular and reliable assets are considered for listing.