Trading

Is there currently an outage or maintenance at Bitvavo?

Updated

This page provides information on the current status of the Bitvavo platform, including maintenance and possible outages. Check the status page for updates on any interruptions and to monitor specific network statuses in case of maintenance.

Current platform status

Want to know if there is maintenance or an outage at Bitvavo? Visit our status page for the latest updates. There, you will find details about specific services that may be affected by maintenance or outages.

Checking network maintenance

Are you experiencing issues with crypto deposits or withdrawals? Check our network page to see if maintenance is taking place for specific assets.

  1. Go to networks.bitvavo.com.
  2. Search for the asset you’re looking for.
  3. Review the current status and any maintenance information.

Important information

Network maintenance may temporarily impact crypto deposits and withdrawals. Trading, however, remains available. If your transaction is pending after maintenance, please reach out to our support team.

⚠️ Some iPhone users are unable to complete the Web3 wallet creation flow because the 'accept' button is hidden, specifically when using large accessibility font sizes. To resolve this, temporarily reduce your device's font size in iOS settings to complete the setup. We are working on a permanent fix for the next app release.
Users may encounter a generic error when adding a wallet address to their address book if the name field contains unsupported special characters. To resolve this, please ensure the name only includes letters, numbers, spaces, dashes, underscores, dots, or parentheses.
⚠️ Some users may experience issues with the Portfolio Screen where widgets remain in a loading state or text overflows. A full app restart may temporarily resolve this. We are working on a fix for the upcoming app release.
⚠️ Users are currently experiencing issues when adding wallet addresses on the mobile app, as the option to skip address verification is temporarily unavailable. Customers should use the web app to complete address verification as a workaround while we work on a permanent fix.

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