Why did my transaction fail due to market volatility?

Summary

If you see the error message Failed transaction due to market volatility, it means that Bitvavo's protective measures have prevented your transaction from being processed. This happens when sudden price fluctuations exceed our safety limits. This article explains why this happens and what you can do.

What does this error mean?

Bitvavo automatically monitors market conditions to ensure fair and reliable trading. If the price of an asset changes too quickly while your order is being processed, our system may prevent the transaction from completing. This happens because:

• The price has moved significantly between the time you placed your order and when it was being executed.
• There is not enough liquidity at the expected price to fulfill your order.
• The system's safety limits were triggered due to extreme market conditions.

What can I do?

If your transaction fails due to market volatility, you have a few options:

1. Try again later – Wait a few moments and retry your transaction when the market stabilizes.
2. Adjust your order type – Consider using a limit order instead of a market order. This lets you set a specific price instead of buying or selling at the current market rate.
3. Check the market conditions – If prices are moving quickly, waiting for a calmer moment might help your transaction go through.

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