How do I cancel or change an open order? How do I cancel or change an open order?

How do I cancel or change an open order?

In this article you can read how to easily cancel an open order on our app and on our website. 

Click on the buttons for App or Website.

To cancel or change an open order you must go through the following steps:

  1. Open the Bitvavo app and log in with your details. 
  2. In your EUR balance you can see how much EUR value you have in an open order. 
  3. Search in your wallet for assets with the green icon, for this asset you have an open order. 
  4. Tap the asset in question to open the overview. 
  5. At the bottom of the overview, you can see how many open orders there are for this asset and open them. 
    open-orders-details-buy-btc.png
  6. You can open and view the order summary for each open order and cancel it by tapping the cancel button. 
    open-orders-details-buy-btc-advanced.png
  7. Confirm the cancellation of the open order by tapping [Yes. Cancel order]. 
    open-orders-details-cancel-prompt.png
  8. Unfortunately, you cannot reverse the order after you have confirmed it. You can then submit a new order via our advanced panel
    open-orders-overview-order-cancelled-toast.png

To cancel or change an open order you must go through the following steps:

  1. Log in to your Bitvavo account.

  2. Click on 'Advanced' at the top right of the screen.



  3. Choose the market where you have placed the order on the top left side of the screen.



  4. Under the trading chart, the open order will show up under the heading 'Open Orders'. You can also click on 'All Markets' to view all open orders from all markets.



How to Cancel an Open Order

  1. Click on the 'X' next to the order to cancel it.



How to Change an Open Order

  1. Click on the quantity or on the price to change the open order.



  2. Change the quantity or price and click on 'Confirm'.