Which identification documents can I use to verify my identity?
Summary
This article lists the identification documents that are accepted for identity verification on Bitvavo, depending on your country or jurisdiction.
Introduction
To complete your identity verification, you must upload a valid, government-issued identification document. The document types we accept differ per region.
Accepted identification documents
| Document type | Netherlands | Germany | EEA, Switzerland, and the United Kingdom | Non-EEA countries |
|---|---|---|---|---|
| Driver’s license (plastic card) | ✔ Accepted | ✖ Not accepted | ✔ Accepted | ✖ Not accepted |
| Identification card (paper booklet) | ✖ Not accepted | ✖ Not accepted | ✖ Not accepted | ✖ Not accepted |
| Identification card (plastic card) | ✔ Accepted | ✔ Accepted | ✔ Accepted | ✖ Not accepted |
| Passport | ✔ Accepted | ✔ Accepted | ✔ Accepted | ✖ Not accepted |
| Residence permit (valid for at least 3 months) | ✔ Accepted | ✔ Accepted | ✔ Accepted | ✖ Not accepted |
FAQ
How do I upload my identification document?
You upload your document during the identity verification flow in your Bitvavo account. Follow the on-screen steps and make sure the image is sharp, well-lit, and shows all corners of the document.
Can I use a residence permit to verify my identity?
Yes. A residence permit is accepted if it is valid for at least 3 months and issued in the Netherlands, the EEA, Switzerland, or the United Kingdom. Residence permits from non-EEA countries are not accepted.
Why can’t I use documents from non-EEA countries?
We can only accept documents that meet European regulatory requirements. Documents issued outside the EEA, Switzerland, or the United Kingdom are not supported.
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