Bitvavo will delist SOPH and AERGO

This article explains the upcoming delisting of SOPH and AERGO from the Bitvavo platform. It covers the timeline of events, your available options, and how the general delisting process works.

At Bitvavo, we regularly review the digital assets listed on our exchange to ensure they continue to meet our listing standards. Based on our most recent review, we have decided to delist SOPH and AERGO. Please read the following information carefully to see how this impacts your account.

Timeline

The delisting process for SOPH and AERGO will follow this schedule:

  • Deposits are closing on Friday August 7th, 13:00 CEST.
  • Buying and selling stops on Friday August 7th, 14:00 CEST.
  • Withdrawals are closing on Friday August 7th, 15:00 CEST.
  • On Wednesday August 12th or earlier, we will automatically convert your assets to EUR.

What you can do

You have three options regarding your SOPH and AERGO holdings before the final delisting date:

  • Sell your assets: You can sell your SOPH and AERGO balances for EUR on the Bitvavo platform until buying and selling stops on Friday August 7th, 14:00 CEST. After this time, the trading pairs will be removed.
  • Withdraw your assets: You can withdraw your SOPH and AERGO to an external wallet until withdrawals close on Friday August 7th, 15:00 CEST. Ensure that your external wallet supports these specific assets before initiating a withdrawal.
  • Wait for automatic conversion: If you choose not to sell or withdraw your assets, no further action is required. On Wednesday August 12th or earlier, Bitvavo will automatically convert any remaining SOPH and AERGO balances in your account to EUR. The converted amount will be credited directly to your EUR balance.
Note: The automatic conversion rate will be based on the market price at the time of the conversion.

Frequently asked questions

How do delistings work?

When a digital asset no longer meets our listing criteria, we initiate a delisting process. This process happens in phases to give you time to manage your funds. For a detailed explanation of these phases, read our article on how removing crypto (delisting) works.

What happens to my open orders?

All open orders for SOPH and AERGO will be automatically canceled when buying and selling stops on Friday August 7th, 14:00 CEST.

Can I still view my transaction history for these assets?

Yes, your complete transaction history for SOPH and AERGO will remain visible in your account under the "Transactions" tab.

Will I be charged a fee for the automatic conversion?

No, Bitvavo does not charge any additional fees for the automatic conversion of delisted assets to EUR.

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