What should I know about the Viction (TOMO) and Vulcan Forged (PYR) delisting?

Update: conversion of TOMO postponed. The automatic conversion of remaining Viction (TOMO) to EUR has been postponed. We are currently unable to carry out the conversion and cannot yet confirm if or when this will be possible. You can still withdraw your TOMO to an external wallet or your Web3 wallet.

 

This article explains how Bitvavo has stopped supporting Viction (TOMO) and Vulcan Forged (PYR). It covers the timeline for closing deposits, trading and withdrawals, and the automatic conversion of remaining balances to EUR.

Timeline

Updated timeline for TOMO

  • Deposits: no longer possible
  • Trading: no longer possible
  • Withdrawals: possible again
  • Automatic conversion to EUR: postponed until further notice

Timeline for PYR

  • Deposits closed: Monday 24 August at 13:00 CEST
  • Buying and selling stopped: Monday 24 August at 14:00 CEST
  • Withdrawals closed: Monday 24 August at 15:00 CEST
  • Automatic conversion: remaining balances were converted to EUR by Friday 28 August at the latest

Your options

TOMO: you can withdraw your TOMO to your Bitvavo Web3 wallet or to an external wallet or exchange. If you choose not to withdraw your TOMO, it will remain in your Bitvavo account. As soon as the conversion can be carried out, we will let you know.

PYR: until Monday 24 August, you could sell or withdraw your PYR. Remaining PYR balances were then automatically converted to EUR.

How to withdraw your TOMO

Would you like to keep your TOMO? You have two options:

  1. Withdraw your balance to your Bitvavo Web3 wallet: you can also hold TOMO in your Web3 wallet, a decentralised storage and trading environment.

    How it works: create your Web3 wallet in the Bitvavo mobile app. Your Web3 wallet addresses are then automatically added to your Bitvavo address book, labelled 'Web3 wallet' followed by the network. Start a withdrawal from your Bitvavo account and select that address. For more detailed instructions, see:

    Good to know:

    • The Web3 wallet is self-custodial and is offered by Vavo Web3 Limited. It is not a regulated service, which means MiCA protection may not apply.
    • You manage the wallet and the private key yourself. Bitvavo does not store your key and cannot reverse transactions.
    • Always select the correct network when withdrawing. Using the wrong network can result in the permanent loss of your balance.
    • Network fees apply to the withdrawal and are shown before you confirm.
  2. Withdraw your balance to an external wallet or exchange: you can withdraw your TOMO to a compatible external wallet or exchange. Read this article to learn how to withdraw crypto.
Please note: before withdrawing, check that the wallet or exchange supports TOMO on the correct network. Crypto sent to an incompatible address may be lost.

Automatic conversion

TOMO: the automatic conversion of TOMO to EUR has been postponed. We are currently unable to carry out the conversion and cannot yet confirm if or when this will be possible. We are working to complete the conversion and will update this article as soon as more information is available.

PYR: remaining PYR balances were automatically converted to EUR by Friday 28 August at the latest. The EUR amount has been credited to your Bitvavo account.

Please note: the exchange rate is based on the market price at the time of the automatic conversion. Bitvavo carries out the sale with care, but cannot guarantee a specific conversion rate or spread.

Frequently asked questions

Why has the conversion of TOMO been postponed?

We are currently unable to convert TOMO to EUR. We are working to make this possible and will update this article as soon as more information is available.

What happens to my TOMO?

Your TOMO will remain in your Bitvavo account, unless you choose to withdraw it to your Bitvavo Web3 wallet or to an external wallet or exchange.

Can I still sell my TOMO on Bitvavo?

No, trading TOMO is no longer possible on Bitvavo. You can still withdraw your TOMO to your Bitvavo Web3 wallet or to an external wallet or exchange.

Can I still withdraw my PYR?

No, PYR withdrawals closed on 24 August at 15:00 CEST. Remaining PYR balances were then automatically converted to EUR and credited to your Bitvavo account.

Are there any costs for the automatic conversion?

No, Bitvavo does not charge any additional fees for the automatic conversion of assets that are no longer supported.

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