What should I know about the delisting of Across Protocol (ACX)

Bitvavo will delist Across Protocol (ACX) from the platform. This article details the important deadlines for deposits, trading, and withdrawals, as well as what steps you can take with your remaining balance. Any tokens remaining in your account after the withdrawal deadline will be automatically converted to EUR.

Bitvavo periodically evaluates listed assets to ensure they continue to meet our standards for liquidity, security, and market health. As a result of this review, Across Protocol (ACX) will be delisted according to the schedule below.

Delisting timeline

Please take note of the following deadlines:

• Deposits close: Tuesday, October 27, 2026, at 13:00 CET
• Buying and selling stops: Tuesday, October 27, 2026, at 14:00 CET
• Withdrawals close: Tuesday, October 27, 2026, at 15:00 CET
• Automatic EUR conversion: Thursday, November 5, 2026, or earlier

What can you do with your ACX?

If you currently hold ACX in your Bitvavo balance, you have four options:

1. Withdraw your balance to your Bitvavo Web3 wallet: You can also hold this asset in your Web3 wallet, a decentralized custody and trading environment.

   How it works: create your Web3 wallet in the Bitvavo mobile app. Your Web3 wallet addresses are then added automatically to your Bitvavo address book, labeled "Web3 wallet" followed by the network. Start a withdrawal from your Bitvavo account and select that address. For more detailed instructions, please read:

   • How to send and receive crypto with your Web3 wallet
   • How to withdraw crypto from your Bitvavo account

   Good to know:

   • The Web3 wallet is self-custodial and is provided by Vavo Web3 Limited. It is not a regulated service, so MiCA protections may not apply.
   • You control the wallet and its private key. Bitvavo doesn’t hold your key and can’t reverse transactions.
   • Always select the correct network when you withdraw. Using the wrong network can mean losing your balance permanently.
   • A network fee applies to the withdrawal, which is shown before you confirm.
   • The delisting on Bitvavo does not change. You can’t deposit this asset back to your Bitvavo account after the deposit deadline.
2. Sell your tokens: You can sell your ACX for EUR until Tuesday, October 27, 2026, at 14:00 CET.
3. Withdraw your tokens: You can transfer your ACX to an external wallet or another exchange until Tuesday, October 27, 2026, at 15:00 CET.
4. Keep your tokens for automatic conversion: If you take no action, Bitvavo will automatically convert your remaining ACX balance to EUR on or before Thursday, November 5, 2026.

How to sell ACX

You can sell your tokens directly from your dashboard before the trading deadline.

App

1. Log in to the Bitvavo app.
2. Find and tap "Across Protocol" (ACX) in your portfolio.
3. Tap "Trade", then select "Sell".
4. Enter the amount you wish to sell and tap "Continue".
5. Review the order details and tap "Confirm".

Web

1. Log in to your Bitvavo account via a web browser.
2. Navigate to "Across Protocol" (ACX) in your asset list.
3. Enter the amount you want to sell in the order window on the right.
4. Click "Sell".

How to withdraw ACX

If you prefer to keep your tokens, withdraw them to a private wallet or another platform supporting ACX before withdrawals close.

For detailed step-by-step instructions on how to withdraw digital assets, please refer to this article.

Automatic conversion to EUR

If you do not sell or withdraw your ACX before the specified deadlines, you do not need to take any action. Bitvavo will automatically sell your remaining tokens at the prevailing market rate on or before Thursday, November 5, 2026. The resulting EUR amount will be credited directly to your Bitvavo account balance.

Frequently asked questions