What is the Bitvavo Free Trading Bonus and how does it work? – Bitvavo Help Center

Summary

When you sign up to Bitvavo with an eligible referral code, you may qualify for the Free Trading Bonus. With the bonus, the transaction fees on your trades are refunded for the first 7 days after you create your account, up to €10,000 in trading volume. The "Campaign Hub" in the Bitvavo app or on the web platform always shows your remaining days and volume.

How does the Free Trading Bonus work?

Sign up to Bitvavo using an eligible referral code. You are enrolled in the campaign automatically.
Verify your email address and complete identity verification, including bank account verification.
Make your first trades, you will pay the normal transaction fees on each trade.
The transaction fees on each qualifying trade are refunded to your Bitvavo account right after the trade, until you reach €10,000 in trading volume or the 7 days end, whichever comes first.
To see your remaining days and volume, open the "Campaign Hub" in the Bitvavo app or on the web platform. Click on the gift icon at the top of the page.

Campaign details

Period: 7 days, starting when you create your account. It does not start when you complete verification or make your first trade.
Limit: transaction fees are refunded on trades up to €10,000 in total trading volume.

Who is eligible?

To be eligible, you must:

be 18 years or older;
live in a country where the campaign is available (the "Campaign Hub" shows which countries are included);
be a new user to Bitvavo;
not have been offboarded before for compliance reasons;
create your account using a referral code that is part of the campaign;
complete identity and bank account verification.

Note: Referral codes must be entered during registration. They cannot be added later.

Which trades count?

All filled (executed) buy and sell trades within the 7 days count, until your total trading volume reaches €10,000.
Unfilled orders and trades outside the 7 days don’t count.
Only transaction fees are refunded. Transaction fees for all order types are eligible. Read more about order types.

How are the fees refunded?

The transaction fees on each qualifying trade are refunded automatically right after the trade.
Refunds are paid in euro, the same currency as the fees you paid.
You can see each refund in your transaction history.

Frequently asked questions

Can I get the Free Trading Bonus as an existing user?

No. The Free Trading Bonus is only available to new users who create their account with an eligible referral code.

Do I still pay transaction fees when I trade?

Yes. You pay the normal transaction fees on each trade. The fees on your qualifying trades are refunded right after the trade, up to €10,000 in trading volume.

What happens if I trade more than €10,000?

Trades above the limit are charged the normal transaction fees and are not refunded. If a single trade goes over the limit, only the fees on the part within the limit are refunded.

Do my trades also count toward my Welcome Bonus?

Yes. A trade can count toward a trade volume Welcome Bonus and have its transaction fees refunded under the Free Trading Bonus at the same time.

Can I create a second account to use the bonus again?

No. Creating multiple accounts is not allowed. If Bitvavo detects this, you will be disqualified and any refund received may be revoked.

I didn’t receive a refund after a trade. What should I do?

Check the "Campaign Hub" to see whether the trade falls within the 7 days and the €10,000 limit. If it does and you didn’t receive the refund, contact Bitvavo Support via support@bitvavo.com.

Terms and conditions

The Free Trading Bonus is subject to the Terms and Conditions and the Bitvavo User Agreement. Bitvavo can change or end a campaign at any time. Bitvavo may deny participation, close accounts or reclaim refunds in case of misuse, fraud or a breach of these terms.