Can I add a joint bank account?

Summary

You can add a joint bank account to your Bitvavo account. In some cases, you may need to upload a photo of a bank card or a bank statement to verify that the bank account is also in your name. If the bank account is not in your name, it cannot be verified.

In the UK, a joint bank account can only be verified on a single Bitvavo account. This means both account holders cannot link the same sort code and account number to their respective Bitvavo accounts.


Adding a joint bank account

A joint bank account can be linked to your Bitvavo account as long as your name is listed as one of the account holders. Here’s how the verification process works:

  1. Initiate the verification process
    • Deposit GBP to your Bitvavo account from the bank account you'd like to verify.
  2. Upload verification documents (if required)
    • In some cases, you may be asked to provide additional proof, such as:
      • A photo of your bank card showing your name, sort code, and account number.
      • A recent bank statement with your name, sort code, and account number visible, if these are not visible on your bank card.
  3. Verification check
    • Bitvavo will check if the name on the bank account matches the name on your Bitvavo account.
    • If your name is listed as an account holder, the bank account will be verified successfully.
    • If your name is not listed, the bank account cannot be verified.

Joint bank accounts

In the UK, a joint bank account can only be verified on one Bitvavo account. This means that if you and your partner share a joint account, you cannot both add the same sort code and account number to your separate Bitvavo accounts.

Note: If your partner also wishes to use Bitvavo, they will need to link a different, individual bank account instead.

FAQ

Can I add a joint bank account if my name is not listed as an account holder?

No, your name must be listed as an account holder for the bank account to be verified. If your name does not appear, the bank account cannot be added to your Bitvavo account.

Do I always need to upload a bank statement or bank card?

Not always. In some cases, Bitvavo can verify the bank account automatically. However, if additional verification is needed, you may be asked to upload a photo of your bank card or a bank statement.

Can I add a joint bank account from outside the UK?

No, Bitvavo only supports UK bank accounts for UK customers. Any joint bank account must be held with a UK bank and denominated in GBP.

How long does the bank account verification process take?

Bank account verification is usually completed within a few minutes. If additional documents are required, it may take up to one working day.

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