Why are Bitvavo services being suspended for Hungarian residents? – Bitvavo Help Center

Summary
Due to recent regulatory changes in Hungary, Bitvavo is temporarily suspending certain services for clients residing in Hungary. This article explains what this means for your account and what actions you need to take regarding your digital assets and euro balance.

What is changing?

New regulations in Hungary require crypto-to-fiat and crypto-to-crypto conversions to be validated by a specific local authority. Because of the risks associated with this new framework, we are pausing specific services for Hungarian residents.

Please review the timeline below carefully to understand which actions remain available to you.

Timeline of changes

From December 26, 2025 (17:00 CET) onwards:
It will no longer be possible to trade (buy or sell) crypto-assets. You will only be able to withdraw your funds (euros) and transfer your crypto-assets to an external wallet.

Warning: Ensure you complete any necessary trades or deposits before the December 26 (17:00 CET) deadline, as these features will be disabled immediately after this time.

What do I need to do?

Your account remains accessible, but with limited functionality. We recommend taking the following steps based on your current balance:

1. Withdraw your digital assets

If you hold digital assets, you can transfer them to an external wallet or a self-hosted wallet.

Log in to your Bitvavo account.
Navigate to the digital asset you wish to withdraw.
Enter the address of your external wallet.
Confirm the withdrawal.

For detailed instructions, please see our guide on how to withdraw digital assets.

2. withdraw your euro balance

If you have a euro balance, or if you sell your assets before the deadline, you can withdraw the funds to your verified bank account.

3. Manage "trade-only" assets

Important: If you hold trade-only assets, these cannot be withdrawn to an external wallet. You must sell these assets for euros before December 26, 2025 (17:00 CET). After this date, trading will be disabled, and you may not be able to sell them.

Why is this happening?

Hungary has introduced a new regulatory framework that requires a locally authorised validator for all crypto conversions. Additionally, strict criminal law provisions have been enacted regarding unauthorised crypto-asset services.

Although Bitvavo is a regulated provider in the EU, complying with these specific Hungarian rules presents operational risks that we cannot currently mitigate. We are communicating with the Hungarian authority (SZTFH) and will update you if the situation changes.

Note: We aim to keep your balance available for withdrawal at all times. However, future restrictions from the SZTFH could impact this. We strongly advise you to take action promptly.

Can I still keep my account open?

Yes, your account will remain available. You can still log in and access your balance, but you will not be able to trade or deposit funds. You will only be able to withdraw your assets.

What happens if I don't sell my trade-only assets in time?

Trade-only assets cannot be withdrawn to an external wallet. Since trading (selling) is suspended after December 26, 2025 (17:00 CET), you might be unable to convert these assets to euros after that date. We strongly recommend selling them before the deadline.

When will normal services resume?

This is a temporary measure. We are in contact with the Hungarian regulators and will restore full services as soon as we can ensure compliance with the new framework. We will notify you immediately of any updates.