How do I enable crypto withdrawals?

At Bitvavo, the security of your funds is our top priority. This article explains why enabling Two-Factor Authentication (2FA) is crucial for securing your Bitvavo account. It covers the benefits of 2FA and the consequences of not enabling it. It also outlines the steps required to enable crypto withdrawals if they are disabled.

Why is 2FA Important?

Two-Factor Authentication (2FA) adds an extra layer of security to your Bitvavo account. It involves a second verification step in addition to your password, usually in the form of a one-time code sent to your mobile device. This means that even if someone knows your password, they cannot access your account without completing the second verification step.

Benefits of 2FA

• Protection against theft: Prevents unauthorized access to your account and theft of your crypto assets.
• Phishing protection: Makes it much harder for attackers to gain access, even if they obtain your password through phishing.
• Overall account security: Adds a crucial layer of protection against various online threats.

What happens if you don’t enable 2FA?

To ensure all our users benefit from this extra security layer, we have implemented a policy that disables crypto withdrawals for accounts without 2FA enabled. This means:

• Crypto withdrawals will be disabled until 2FA is enabled.
• Identity verification will be required by depositing €1 from your linked bank account.

How to enable crypto withdrawals?

Follow these simple steps to enable crypto withdrawals if they are disabled:

1. Enable 2FA

   • Go to your Bitvavo account settings and enable Two-Factor Authentication.

2. Verify your identity

   • Deposit €1 to your Bitvavo account using your linked bank account through the process for enabling crypto withdrawals in your security settings.

Once these steps are completed, crypto withdrawals will be enabled, and you can resume normal crypto withdrawals.

At Bitvavo, we are committed to the security of your assets, and we encourage all our users to take proactive steps to secure their accounts.

Frequently Asked Questions