How can I make my account even more secure?
Bitvavo does everything to protect your account as well as possible. But...
Two-Factor Authentication (2FA)
Two-factor authentication (2FA), also known as two-step verification, i...
Crypto withdrawals lock
Crypto withdrawals lock explained The crypto withdrawals lock allows you...
How to create a strong password?
It is key to create a good and secure password for your Bitvavo account ...
Are the digital currency on my account safe?
The security of your digital currency is Bitvavo’s highest priority. Bit...
Resetting two-factor authentication (2FA)
If you're not able to log in because you no longer have the mobile phone...
Why does my two-factor authentication (2FA) not work?
If your 2FA code does not function properly, it might be the result of o...
Bitvavo partnership with Auth0
Enhanced Bitvavo login experience with Auth0 partnership At Bitvavo, we...
Crypto withdrawals lock for accounts without 2FA security
At Bitvavo, we prioritize the security of your assets. We want to ensure...
How can I move my two-factor authentication (2FA) to a new phone?
If you have enabled two-factor authentication and you would like to move...
How can you check your account activity?
You can easily check actions performed in your account by following the ...
Why did I receive an unexpected email to confirm a new device?
If you have received an email to confirm a new device, but if this is no...
Why did I receive an unexpected email about a failed login attempt?
If you have received an email about a failed login attempt, but this is ...
What should I do if I suspect a third party has access to my Bitvavo account?
We suggest you to follow these steps In the unlikely event of a third pa...