What is the Trade Volume Incentive and how do I qualify for it?

Summary

This article explains how new users can receive a welcome bonus in euros if they sign up with an eligible affiliate code and reach the required trade volume. You'll learn who qualifies, which trades count toward the required trading volume, and if you’ll receive the bonus.

What is the Trade Volume Incentive?

Bitvavo sometimes runs a campaign where new users can receive a cash bonus in euros. To get this bonus, you need to:

• sign up using a valid affiliate code;
• complete the full onboarding and identity verification process;
• and reach the required trading volume within a set campaign period. The required trading volume will be campaign-specific and may vary per campaign. 

Once you meet all 3 requirements mentioned above, you’ll receive a bonus in your Bitvavo account automatically within 48 hours.

What do I need to do to qualify?

To be eligible for the Trade Volume Incentive, you need to meet the following conditions:

• You must be a new user. Bitvavo considers users who haven’t had an account in the past 12 months as new.
• You must live in a country that is part of the European Union (EU) or European Economic Area (EEA).
• You must sign up using an affiliate code that is part of the campaign.
• You must verify your email address, complete identity verification, and reach the required trading volume.

The campaign period starts as soon as you enter your email address on the sign-up page. To see the full requirements to receive your welcome bonus, check out the "Campaign Hub" in the Bitvavo App.

Which trades count toward the trade volume?

The following rules apply:

• All filled (executed) buy and sell trades within the campaign period count.
• Unfilled orders or trades placed outside the campaign period do not count.
• All order types are accepted. See this article for more information about the available order types on Bitvavo.
• Trading through the Bitvavo Trading API (Application Programming Interface) is excluded, as it may create artificial volume.
• All trading markets are eligible except EUR/EURC and EUR/EUROP.

When will I receive the bonus?

Once all the steps are completed successfully, you’ll receive the welcome bonus in your Bitvavo account within 48 hours.

The Bitvavo Trade Volume Incentive and your use thereof are subject to and governed by the Bitvavo User Agreement.

Reward Time Lock system

Welcome bonuses include a Reward Time Lock. This is a temporary restriction that prevents immediate withdrawal of bonus funds. It helps ensure fair participation and encourages trading activity while you use Bitvavo. The standard reward time lock is 180 days by default.

1. Time lock for fiat rewards

• The fiat bonus (for example, € 25) is visible in your account but cannot be withdrawn until the lock period ends.
• You can usually use the funds for trading during the lock period.
• After the lock expires, the amount becomes fully withdrawable.

2. Time lock for crypto rewards

• Crypto bonuses (for example, 10 XRP) are locked based on their euro-equivalent value at the moment they are granted.
• Price fluctuations of the crypto do not change the lock duration.
• You can trade, but you cannot withdraw the locked portion until the unlock date shown in your account (for example, “Available on 4 November 2025 at 02:00”).

Frequently asked questions