How can I change my email address?
How can I change my email address? How can I change my email address?

How can I change my email address?

Summary

In this article, you’ll learn how to change the email address linked to your Bitvavo account. You can only do this via the Bitvavo website. If you no longer have access to your current email address, we’ll redirect you to the right support article.

To change your email address, follow the steps below.

  1. Login to your Bitvavo account.
  2. Click on your name at the top-right corner of the screen and go to "Verification".
    Email1.png
  3. Click the edit button next to your email address.
    Email2.png
  4. Enter your password and your new email address.
    Email3.png
  5. Confirm your new email address by clicking on the activation link that has been sent to your new inbox.
Note: You can only change your email address via the website, not in the Bitvavo app.
Warning: Withdrawals of cryptocurrency from your account will be blocked for 24 hours after changing your email address.

Don’t have access to your old email address?

If you want to change your email address but can no longer access your current one, please visit the following article for help:

How to change your Bitvavo email address if you no longer have access to it

FAQ

Can I change my email address via the Bitvavo app?

No, currently it’s only possible to change your email address via the website.

Why can’t I withdraw right after changing my email address?

For security reasons, withdrawals are temporarily disabled for 24 hours after changing your email address. This helps protect your account in case of unauthorized access.

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