Based on European legislation, Bitvavo is obliged to identify users. Complete your verification by uploading a valid proof of identity, passport or driver's license.
The steps are explained below.
Step 1) Verify your identity
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Go to the 'Verification' page.
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Click 'Continue' to start the verification.
- Select the type of document that you want to upload. Please note: when uploading an identity card, upload the front and back.
Step 2) Take a photo of your identity document
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Take a photo with your phone.
- Click 'Continue on your phone'.
- Take a photo with your phone.
- Click 'Continue on your phone'.
Step 3) Continue the verification via your mobile phone
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Click on 'Continue' to start the verification.
- Enter your mobile phone number.
- Click ´Send link'.
- A text message with a secure link will be send to your mobile phone.
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Click on the secure link that you have received on your mobile phone.
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We ask you to film yourself and perform 2 simple actions.
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Click on 'Continue'.
- Place your face in the oval.
- Click on 'Record'.
- Look over the mentioned shoulder.
- Click on 'Next' when you are finished.
- Say each digit out loud.
- Click on 'Stop' when you are finished.
- The verification is complete.

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