When the "Deposit" and "Withdraw" functions are disabled, there are a few possible reasons:
- Updates taking place on the blockchain of the digital currency in question
- Maintenance on the Bitvavo network that makes withdrawals and deposits impossible
- The digital currency is trading only and in "trade-only" mode
Updates/maintenance
When a node is being updated or there is maintenance, deposits and withdrawals for this crypto might be disabled.
If so, you'll see a message that the withdrawals or deposits are currently disabled with a link to more information.
After maintenance has been performed, the node in question must synchronize with the blockchain. Unfortunately, we can't speed up this process.
In many cases, deposits and withdrawals are only disabled temporarily, and you can deposit and/or withdraw the desired digital currency again within a few days.
Deposits made right before or during maintenance will be automatically credited after the maintenance is finished.
You can check the real-time status of our APIs and assets on our status page.
Trade-only
Certain assets are trading only and are in "trade-only" mode. The automation and implementation of the full wallet architecture of this currency are not yet completed. This means that you can buy and sell, but not yet deposit, withdraw, or stake this currency.
Unfortunately, we cannot give an update about when these assets will be available for deposit or withdrawal.
Which assets are trade-only?
To see which assets are trading only, visit our Networks Page.
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- How can I remove an address from the address book?
- What are the risks of withdrawing crypto?
- How can I add an external wallet/exchange address to the address book?
- Can I cancel a digital currency withdrawal?
- The withdrawal costs (blockchain fees) for digital currency
- Why are deposits and withdrawals of a digital currency disabled?
- Why do I get the notification “for safety reasons are your withdrawals temporarily blocked”?