Why are my crypto withdrawals temporarily blocked?
Summary
This article explains why your crypto withdrawals may be temporarily blocked on Bitvavo. You’ll learn which actions can trigger this block, how long it lasts, what you can still do during the block, and what steps to take if you didn’t make any changes to your account.
In some situations, Bitvavo will automatically block crypto withdrawals from your account for a short time. This is a security measure to help keep your funds safe.
When does a crypto withdrawal block happen?
A 24-hour block is triggered automatically when you make one of the following changes:
- You change your email address
- You reset your password
- You reset your two-factor authentication (2FA)
- You change your phone number
These changes impact your account security, so a temporary block is added to prevent unauthorized access to your crypto.
What can I still do during the block?
You can still:
- Withdraw euros to your verified bank account
- Trade crypto without any limitations on the Bitvavo platform
What if I didn’t make any changes?
If you haven’t made any of the changes listed above but still see the message "Your withdrawals are temporarily blocked", your crypto withdrawals may be restricted for other security reasons.
FAQ
Can I remove the 24-hour block early?
No, for your security the block is always active for 24 hours and cannot be lifted manually.
Can I still withdraw euros during the block?
Yes, euro withdrawals to your verified bank account are still possible during the block.
Can I still trade during the withdrawal block?
Yes, you can continue trading crypto without restrictions.
What should I do if I didn’t change anything?
If you see the withdrawal block and you haven’t updated your security settings, ask to talk to an employee so we can investigate the issue for you.
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