How can I add an external wallet/exchange address to the address book?
How can I add an external wallet/exchange address to the address book? How can I add an external wallet/exchange address to the address book?

How can I add an external wallet/exchange address to the address book?

Important: You are not allowed to add addresses that are owned by other people than yourself. It's also not allowed to make payments from your Bitvavo account. You have to confirm you own the wallet address you add. Check our transaction monitoring first!

Click on the buttons for app or website:

  1. Open the Bitvavo app and log in with your details. Then click the profile icon in the top-right corner.
    Screenshot 2024-05-21 at 14.03.50.png
  2. Next, from the menu, select 'Address book'.
    IMG_3992.PNG
  3. At the bottom, click 'Add new address' and select the currency that you'd like to withdraw.
    IMG_3993.PNG
  4. Make sure the network of the address you are adding is the same network as Bitvavo supports. This screen shows which network Bitvavo supports for the asset. If the destination wallet or exchange does not support the asset on the same network, you should not send the asset as it may result in the loss of funds. 
    For example, Bitvavo supports AVAX on the AVAX-C network. Bitpanda supports it on the AVAX-X network. Therefore, you cannot transfer AVAX from Bitvavo to Bitpanda. This can result in losing your funds.
    Screenshot 2024-05-21 at 14.05.28.png
  5. Next, choose a name and fill in the address. Make sure the address belongs to you and not to a different person. It is not allowed to transfer crypto from Bitvavo to third parties for payments.
    IMG_3995.PNG
  6. You will receive an email to verify the address. Click on the link in the email to verify it. You now added a new address to your address book!
  1. Login to your Bitvavo account, from the menu on your profile name at the top-right, select 'Security' and go to the 'Address Book' tab.
    Screenshot 2024-05-21 at 13.51.40.png

  2. On the top right, select 'Add address', then select the asset you want to withdraw. This screen shows which network Bitvavo supports for the asset. If the destination wallet or exchange does not support the asset on the same network, you should not send the asset as it may result in the loss of funds. For example, Bitvavo supports AVAX on the AVAX-C network. Bitpanda supports it on the AVAX-X network. Therefore, you cannot transfer AVAX from Bitvavo to Bitpanda. This can result in losing your funds.
    Screenshot 2024-05-21 at 13.52.33.png

  3. Next, choose a name and fill in the address. Make sure the address belongs to you and not to a different person. It is not allowed to transfer crypto from Bitvavo to third parties for payments.
    Screenshot 2024-05-21 at 13.54.00.png
  4. You will receive an email to verify the address. Click on the link in the email to verify it. You now added a new address to your address book!

Invalid address: Some wallet addresses are not supported, click below on your asset to check why.

LTC: The address you have entered is invalid

It is not possible to withdraw LTC to a native-segwit ‘ltc1’ address. Withdrawing LTC can be done to addresses that start with either the letter ‘M’ or the letter ‘L’.

You are able to generate a new wallet address through your external wallet by choosing one of the other address formats, as explained in this article.

BTC: The address you have entered is invalid

It is not possible (yet) to withdraw BTC to a Taproot address. Withdrawing BTC can be done to addresses that support Segwit.

For more information, see this article

DGB: The address you have entered is invalid

It is not possible to withdraw DGB to a native-segwit ‘dgb1’ address. Withdrawing DGB can be done to addresses that start with either the letter ‘D’ or the letter ‘S’.

You are able to generate a new wallet address through your external wallet by choosing one of the other address formats.

Was this article helpful?

786 out of 2018 found this helpful